Cancellation policy & cancellation form
A. Cancellation policy
Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity:
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (Markus Festl , Rohrer str.42b, 93342 Saal, Germany) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter or e-mail sent by post). For this purpose, you may use the enclosed sample withdrawal form, which is, however, not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods immediately and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract.
Returns/returns can only be directed to the following address:Markus Festl, Schneidergasse 1, 93342 Saal, Germany.
The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct costs of returning the goods. The direct costs of returning the goods shall be estimated at a maximum of approximately 150 euros for each such item with regard to such goods which, due to their nature, cannot be returned to us normally by post (forwarding goods).
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal does not apply to consumers who do not belong to a Member State of the European Union at the time of conclusion of the contract and whose sole place of residence and delivery address are outside the European Union at the time of conclusion of the contract.
1) Please avoid damage and contamination of the goods. Please return the goods to us in the original packaging with all accessories and with all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please provide adequate protection against transport damage with suitable packaging.2) Please do not return the goods to us freight collect.3) Please note that the aforementioned items 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Cancellation form
If you want to revoke the contract, please fill out this form and send it back.
Markus FestlRohrer str.42b93342 SaalGermany
Phone: +49159120926E-mail: email@example.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________Name des/der Verbraucher(s)
________________________________________________________Anschrift des/der Verbraucher(s)
________________________________________________________Signature of consumer(s) (only in case of paper notification)
(*) Delete as applicable
Copyright notice: This cancellation policy was created by the specialist lawyers at IT-Recht Kanzlei and is protected by copyright (https://www.it-recht-kanzlei.de).
Status: 23.01.2023, 19:17:05 Uhr